Supported platforms

GeoResGlobe is designed to work on a range of devices including Windows PCs, Mac computers and tablets with a screen resolution greater than 640 x 640 pixels. It is not designed to work on a mobile phone or smaller tablet.

The application displays high quality imagery and data that is best viewed on personal computers with a Windows 10 operating system or later model tablets. The choice of web browser affects the response speed, it is compatible with Chrome, Microsoft Edge, Firefox or Safari. For best performance Chrome or Microsoft Edge Chromium is recommended.

GeoResGlobe is built on JavaScript for ArcGIS 4.14 which has specific operating system and browser requirements.

Known limitations

  • GeoResGlobe will not work on mobile phones or tablets with screens smaller than 640 pixels.
  • Labels that are hidden through the “Hide Labels” layer action will still appear in medium and high resolution prints. This issue can be worked around by printing in low resolution.
  • Multi-part geometries such as non-contiguous permits cannot be exported as kml or json files. This issue can be worked around by exporting as a shapefile instead.
  • Medium and high resolution printing is not supported in 3D or 360 mode.
  • It is recommended to use QSpatial to download large volumes of data as GeoResGlobe has limitations on the number of features and format in which the data can be exported. Data exported from the side panel and results table is limited to the maximum record count that is set by the service or 50,000 vertices (whichever comes first). The maximum record count of a service typically ranges between 1,000 and 2,500 records.
  • Imported data is limited to a maximum file size of 10MB or 1,000 features at a time.
  • Field properties of exported Shapefiles do not always match the source data .
  • The ellipse and arrow shapes cannot be resized or rotated. The arrow can only point left or right.
  • Feature actions returned from the search panel may be different to what is returned from a query/identify. For example when running an All Historic Permits search the option to search the GSQ Open Data Portal is not available. To access these features a query/identify needs to be performed. Note this is only for locator searches. Locator searches do not have a blue icon beside them and don't turn on the map layers automatically.
  • Long labels do not wrap in 3D mode.
  • GeoJSON files containing multiple geometry types are not supported. Prepare separate .json files with single geometry type and upload them individually.
  • Rotated maps cannot be printed with Lat and Long Tics or a MGA grid. To access these map elements, reset the map to North using the Reset Orientation Tool (bottom left) before printing the map.
  • OGC services cannot be printed in medium and high resolution print.
  • Show legend in extent only cannot be applied to feature services.
  • The maximum number of features that can be selected to search the GSQ Open Data Portal at one time is 600.
  • KML and GeoJSON files cannot be exported and re-projected as the file specifications do not support anything other than Web Mercator.
  • Changing the layer opacity applies to all layers in the source map service. For example all of the Detailed 1:100K Geology layers are sourced from the same map service therefore if you apply an opacity to the Detailed surface geology layer it will also apply to the Detailed solid geology layer.
  • The following are KML export limitations:
  • KMLs have an upper limit of 10 megabytes
  • Currently strips out user imagery from KML files
  • Custom user 3D symbology is not used. Only following symbol types are supported:
  • Simple-fill (2D)
  • Simple-line (2D)
  • Simple-marker (2D)
  • Fill (3D)
  • Extrude (3D)
  • Icon (3D)
  • Line (3D)

Improving performance

  • Ensure your browser is up to date with the latest version
  • Use recent versions of Google Chrome or Microsoft Edge (version 79 or higher) for the best performance
  • Search for a location or zoom to your area of interest before adding layers
  • Limit the layers that are active at one time
  • Remove layers when you are finished using them
  • Using layers more efficiently means less data requests (usage), and loading speeds will improve

Device and browser compatibility


Browser limitations

It is recommended to use newer browsers such as Chrome or Edge (version 79 or higher) for optimum user experience.

Offline Mode is not supported when using Safari due to the lack of support for Service Workers, a fundamental technical element of Offline Mode.

Safari 12.0 may not be able to download a file due to WebKitBlobResource error 1.

Resolve this issue by:

  1. Installing a newer Safari version
  2. Clearing the History and Website Data.
  3. Opening Safari and testing.
  4. Pinning the tab. (Unpinning the tab will make it go away again).

Tablet limitations

Due to limitation in using a tablet, some functions are not available. The known limitations include:

  • Grouping of features in Places
  • Editing the vertices of a feature in Places
  • Georeferencing
  • Drawing a Polygon
  • Measuring an area with a Polygon
  • Printing
  • Saving and viewing saved queries

GeoResGlobe is built on JavaScript for ArcGIS 4.14 which has specific operating system and browser requirements.